Customer Service Representative

Telecom Armenia OJSC

- Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Make records of data in various platforms

- Excellent knowledge of English - Work experience is a plus - Willingness to work in shifts - Excellent phone etiquette; both verbal and written - Ability to cooperate and deal with hard cases

Interested and qualified candidates are welcomed to send CVs to hrm@telecomarmenia.am Please mention in your application that you have learned about this position from MyJob.am

Professional skills - Professional telephone manners - English - Ability to communicate by phone - Advising clients by phone - Phone negotiations -Soft skills - Ability to work independently - Negotiation skills - Written communication skills