Junior Network Operations Center specialist (NOC)

VAZQ COMMUNICATIONS INC.

- Analyze data from client-reported Trouble Tickets - Submit Trouble Tickets to clients - Resolve technical issues efficiently - Follow up with clients to confirm problem resolution - Monitor and test service quality to ensure standards are met - Perform routing tasks based on personal analysis and collaboration with the sales team - Test and analyze routing results - Provide technical support to clients and the internal team

- Experience as a Technical Support Specialist or similar role - Knowledge of Windows OS and MS Office (Excel and Outlook) - Strong attention to detail and problem-solving abilities - Proficient written communication skills in English and Russian - Excellent time management and work-planning abilities

Please send your CV to vazqsales1@vazq.com Please mention in your application that you have learned about this position from MyJob.am