Business Process Analyst
Company
SoftConstruct
Category
Job Address
Application Deadline
Business Administration
Yerevan, Armenia
05/10/2024
Responsibilities
- Analyze current business processes to identify inefficiencies, bottlenecks, and areas for improvement
- Document detailed process maps, workflows, and diagrams that clearly represent the current state of processes
- Collaborate with stakeholders, including business users, subject matter experts, and IT teams, to gather requirements for process improvements and automation
- Propose and design future-state processes that address identified issues and align with business objectives
- Collaborate with IT teams to design technological solutions that support process improvements, ensuring alignment with business requirements
- Support the implementation of process changes, providing input on system configurations and user training
- Generate reports and visualizations to communicate process improvements and demonstrate their impact
- Develop change management plans to facilitate smooth transitions to new processes, ensuring user buy-in and adoption
- Maintain comprehensive documentation of process changes, requirements, and improvements for future reference
- Communicate process changes, updates, and improvements to stakeholders and relevant teams
Required Qualifications
- Bachelor's degree in Business Administration, Management, Information Systems, or a related field
- Proven experience as a Business Process Analyst or similar role
- Advanced knowledge of Armenian and English languages is mandatory
- Excellent communication skills, both written and verbal
- Proficiency in process modeling and diagramming tools (e.g., BPMN, Visio)
- Strong analytical and problem-solving skills
- Familiarity with process improvement methodologies (BPM, Six Sigma, Lean, BPM)
- Ability to collaborate effectively with cross-functional teams
- Strong attention to detail and organizational skills
- Experience with process automation and workflow management tools is a plus
Application Procedures
Apply here
https://peopleforce.softconstruct.com/careers/v/852-business-process-analyst
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