Reservation agent

Ibis Yerevan Center

- Directly responsible for handling telephone inquiries, accepting reservations and the subsequent input in the computer system - Responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty - Working closely with all Front Office and Sales & Marketing providing lead advice and constant feedback concerning both inquiries and firm reservations - Maximizing the hotel’s occupancy potential - Maintaining a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone

- Higher education in the relevant field - At least 1 year of relevant work experience - Proficiency in English and Russian languages, both oral and written - Solid knowledge of MS Office, Opera - Excellent customer service/communication skills - Problem-solving skills - Responsible, detail-minded - Ability to work under pressure - Result-oriented and goal-driven personality - Ability of teamwork

Qualified and interested individuals are kindly requested to send their CVs to: h7309-hr1@accor.com mentioning the title of the position ("Reservation agent") in the subject line of the letter. Please mention in your application that you have learned about this position from MyJob.am

Address: Northern avenue 5/1