Non-Resident Customer Service Manager

AMIO BANK

- Remote service for non-resident customers, particularly in English and Russian languages - Collection, authentication (KYC), verification, entry of necessary documents of customers in the relevant system - Opening and maintenance of customer accounts and cards, implementation of settlement operations - Identifying customer needs, attracting new customers - Implementation of non-cash transactions - Ensuring the performance of planned sales indicators - Reception, processing and execution of applications received remotely - Implementation of customer service with online communication platforms available to the bank - Checking and compiling documents of the operational day - Handling current and problem customer issues - Conducting necessary inquiries

- Higher Education - Knowledge of banking, services and products provided by the Bank - At least 2 years of banking experience in customer service - Knowledge of banking legislation - Knowledge of superior customer service standards - Mastery of written communication skills - Possession of effective sales skills - Ability to quickly orientate and find solutions - Ability to work in a team - Knowledge of AS-Bank program - Computer knowledge - Excellent knowledge of Armenian, Russian and English languages

Apply here https://amiobank.spark.work/career/job/130/application?sourceCode=eb77a151effa3c9e&lang=am Please mention in your application that you have learned about this position from MyJob.am