Customer Support Agent (Turkish and English Languages)
Company
SoftConstruct
Category
Job Address
Application Deadline
Sales & Marketing
Yerevan, Armenia
08/12/2024
Responsibilities
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Inform customers about deals and promotions
Required Qualifications
- Excellent knowledge of Turkish and English, both spoken and written
- Excellent knowledge of any other foreign language is an advantage
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
- Ability to work in flexible shifts and on-site
Application Procedures