IT Support Specialist

SoftConstruct

- Provide prompt technical support for hardware, software, and network-related issues - Install, configure, and maintain IT equipment and software - Manage IT helpdesk tickets, ensuring timely resolution or escalation - Monitor and support system performance, updates, antivirus, and backups - Maintain IT asset inventory and documentation - Support enterprise software deployments and system upgrades - Assist in IT projects, including migrations and network improvements - Educate employees on IT tools and best practices - Ensure compliance with data security and privacy standards

- 2+ years of experience in IT support or a similar role - Strong knowledge of Windows, macOS, and Linux operating systems - Familiarity with networking protocols (TCP/IP, DNS, DHCP) and VPNs - Experience with helpdesk ticketing systems and remote support tools - Knowledge of Office 365, cloud-based solutions (Azure, etc.) - Strong problem-solving, communication, and customer service skills - Ability to prioritize and multitask in a fast-paced environment - Bachelor’s degree in IT, Computer Science, or equivalent practical experience

Apply here https://peopleforce.softconstruct.com/careers/v/1740-it-support-specialist Please mention in your application that you have learned about this position from MyJob.am