CRM Support Specialist

SoftConstruct

- Creating and implementing optimized daily/weekly/monthly campaign programs for customer retention and reactivation - Creating and implementing private promotions for specified segments through CRM tools - Testing promotions and promotional materials to ensure compliance and UX excellence - Analyzing and indicating promo KPIs - Organizing customer communications flow. Targeting an appropriate segment for each promotion according to communication tools (SMS, internal message, popup, email, Social Media activities) - Support and assist with end-user trainings, direct partner communications and coordinate with the implementation of the service

- Bachelor's degree or equivalent experience in marketing/ business management/ economics or communication - Knowledge of English and Russian is a must (knowledge of other languages is an asset) - Basic knowledge of Microsoft Excel - Ability to work in a fast-paced environment - Ability to work in a team, collaborate and meet deadlines - Experience in service and/ or strong communication skills

Apply here https://peopleforce.softconstruct.com/careers/v/679-crm-support-specialist Please mention in your application that you have learned about this position from MyJob.am