Chief digital officer
Company
Galaxy Group of Companies
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
17/01/2025
Responsibilities
- Define and implement a comprehensive digital transformation strategy aligned with the company’s overall business goals
- Identify digital opportunities and create actionable plans to integrate technology across business functions (marketing, sales, operations, customer service, etc.)
- Collaborate with the executive team to establish digital priorities and measurable objectives for the organization’s transformation
- Lead efforts to enhance digital customer experiences across all touchpoints (web, mobile apps, social media, etc.).
- Work closely with the marketing and customer service teams to ensure personalized, seamless, and effective interactions with customers online
- Leverage data analytics and insights to continuously optimize the customer journey and drive customer satisfaction
Required Qualifications
- Bachelor's or Master’s degree in Business, Digital Marketing, Computer Science, Information Technology, or related field
- Relevant certifications in digital transformation, data analytics, or digital marketing are a plus
- At least 5+ years of experience in digital roles, including leadership positions in digital transformation, digital marketing, or technology innovation
- Proven experience in leading and executing large-scale digital transformation initiatives in a complex, multi-department environment
- Strong knowledge of emerging technologies and how they can be applied to drive business growth
- Extensive experience in data analytics, customer experience optimization, and digital marketing
- Strong leadership and team-building skills, with the ability to inspire and motivate cross-functional teams
- Ability to develop and execute long-term digital strategies that align with business goals
- Ability to identify and implement cutting-edge technologies that improve business performance
- Proficiency with digital tools
- Deep understanding of customer experience principles and the role of digital technologies in enhancing customer engagement
- Excellent communication skills within all levels
- Experience in managing organizational change, particularly in relation to new technology adoption and process transformations
Application Procedures
Candidates are kindly asked to submit their applications to:
hr@galaxygroup.am , mentioning the position title in the subject line. Galaxy Group of Companies is grateful to all interested applicants, however, only short-listed candidates will be invited for the interview.
Please mention in your application that you have learned about this position from MyJob.am