Soft Skills Training Specialist

TUMO Center for Creative Technologies

- Work closely with the Training Development Manager, acting as a SME to develop, customize, and implement training materials that promote soft skills and personal growth, including communication, teamwork, conflict resolution, time management, adaptability, and emotional intelligence - Tailor content to suit different learning styles and cultural contexts, ensuring relevance and accessibility for both international and local participants - Facilitate in-person and virtual training sessions on topics defined within the training curriculum, aimed at enhancing soft skills and promoting personal growth. - Engage participants using interactive methods, including group activities, case studies, and role-playing exercises to reinforce learning and encourage practical application of soft skills - Develop and implement assessment tools to measure participants' progress and competency in soft skills - Provide personalized feedback and coaching to participants to support their ongoing development and mastery of soft skills - Collect and analyze data on training effectiveness, using insights to refine and enhance future programs - Work closely with program managers, coordinators, and other specialists to ensure soft skills training aligns with and supports broader program goals - Collaborate in the development of interdisciplinary programs that integrate soft skills into other training areas

- Bachelor’s/Master degree in a related field such as psychology, education, or organizational development - 3+ years of experience in training or coaching, with a focus on soft skills development - Experience working in diverse cultural contexts and with international teams is an advantage - English: Minimum proficiency level of B2 on the Common European Framework of Reference for Languages (CEFR) - Armenian: Fluency is required for communication with local students and stakeholders

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