Customer Due Diligence Specialist

Ameriabank CJSC

- Perform customer and transaction data analysis and assessment - Submit reports to the Head of Retail Business Support and Operations Division and Retail Banking Director according to the defined frequency - Where there are suspicions criteria or details about the transaction, acting as the authorized person of the Retail Banking Department, provide opinion/recommendations about the transactions executed within the scope of business relations with clients to the authorized bodies and persons specified in the respective legal regulation - Collect information about high risk category and/or non-resident clients from public sources and compare it with the information provided by the client and available in the client’s file - Provide the list of main issues raised by the front-desk employees for including them into the agenda of educational trainings held by the Financial Monitoring Service

- University degree in finance, economics or accounting - At least 4 years of work experience in the relevant domain including 2 years in customer service sector - Knowledge of bank accounting fundamentals, banking legislation and prudential standards - Good knowledge of MS Office and knowledge of AS-Bank software - Excellent command of Armenian, good command of Russian and English - Strong critical thinking and ability to analyze financial data - Team player - Smart decision-making and problem-solving skills - Strong negotiation and representation skills - Proficiency in banking and accounting software

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