Sportsbook Operations Executive

Sportion AM

- Support the live streaming team with administrative tasks and project coordination as needed - Serve as the primary point of contact for VIP clients, providing personalized and efficient support - Address VIP inquiries, complaints, and requests in a professional and timely manner - Maintain detailed records of VIP interactions and feedback - Stay up to date with industry trends and best practices to continuously improve operational processes - Collaborate with various departments to optimize sportsbook operations - Assist in maintaining and updating operational procedures - Participate in team meetings and contribute to operational planning and strategy - Provide support in managing and resolving operational issues - Ensure compliance with company policies and industry regulations - Contribute to the overall efficiency and effectiveness of sportsbook operations

- Education: Bachelor’s degree in communications, Marketing, Business, or a related field preferred - Experience or strong familiarity with the iGaming industry is highly preferred, including knowledge of wagering and gaming products - Experience in customer service is a plus, especially in handling VIP or high-profile clients - Excellent communication and interpersonal skills - Strong technical aptitude and ability to troubleshoot live streaming issues - Ability to work independently and as part of a team - Strong organizational skills and attention to detail - Ability to multitask and manage time effectively in a fast-paced environment - Creative thinking and problem-solving skills - Good use of English language - Okay with 24/7 shifting schedules including night shifts - Okay with working on holidays, weekends, etc

Apply here https://careers.sportserve.co/jobs/5162192-sportsbook-operations-executive Please mention in your application that you have learned about this position from MyJob.am