Concierge

Galaxy Group of Companies

- Monitor lobby traffic and alert residents of deliveries and arriving guests - Open doors and call elevators for residents and visitors as needed - Maintain a positive and professional relationship as the liaison between residents and building management - Identify residents' needs and recommend service improvements - Receive, store, and distribute packages for residents - Ensure all packages are handled and recorded accurately - Make reservations for residents at local restaurants, events, and services - Provide residents with advice and information on local attractions and services - Assist in the evacuation of residents during emergency situations - Ensure safety protocols are followed and residents are guided to safety - Manage and fulfill homeowners' orders from the in-building coffee shop and hotel services - Coordinate with service providers to ensure timely and accurate order fulfillment

- High school diploma or equivalent; additional certification in hospitality or customer service is a plus - Previous experience in a concierge or front desk role, preferably in a residential or hotel setting - Exceptional customer service and interpersonal skills - Strong organizational skills and attention to detail - Ability to handle multiple tasks and prioritize effectively - Excellent communication skills, both written and verbal - Proficiency in using concierge software and other relevant technology - Ability to work collaboratively with the building management team and other staff members - Professional appearance and demeanor - Friendly, approachable, and respectful attitude Problem-solving mindset and ability to think on your feet Dependability and punctuality Ability to remain calm and composed in high-pressure situations Full-time position with varying shifts, including weekends and holidays as required Ability to stand for extended periods and perform physical tasks such as lifting packages

All eligible candidates are welcomed to submit their CVs to hr@galaxygroup.am , mentioning the position title “Concierge” in the subject line. Please mention in your application that you have learned about this position from MyJob.am