Corporate Customer Relationship Manager

Evocabank

- develop and implement retail strategies that align with the Company’s overall business objective - identify and capitalize on market opportunities to expand the Bank’s customer base and enhance profitability - stay informed about industry trends, competitor activities, and regulatory changes to adapt strategies accordingly - build and maintain relationships with key clients and community stakeholders to enhance the Bank’s presence - develop and execute sales strategies and promotional campaigns to drive traffic and increase sales - implement and monitor key performance indicators (KPIs) to ensure targets are met and exceeded - implement and enforce operational policies and procedures to enhance efficiency and productivity - develop and manage the retail budget, ensuring cost control and maximizing profitability - analyze financial reports, performance metrics, and market data to make informed decisions and strategic recommendations - lead, mentor, and manage a team of retail managers and staff, providing guidance and support to achieve performance goals - foster a positive and productive work environment that encourages teamwork and high performance

- university degree in economics, finance or other related field - at least 3 years of professional experience in corporate customer service in financial banking sector - excellent knowledge of RA banking legislation and customer service processes - good grasp of AS-Bank 4.0 software program - advanced verbal and written communication skills - customer-oriented mindset - critical and flexible thinking, analytical skills - result-driven with the ability to multitask and set priorities - initiative and high sense of responsibility - advanced decision-making and problem-solving skills - excellent command of Russian and English languages

Please send your CV to cv@evoca.am by indicating "Corporate Customer Relationship Manager" in the subject line of the e-mail. Please mention in your application that you have learned about this position from MyJob.am