Chief Operational Officer (COO)
Company
Evocabank
Category
Job Address
Application Deadline
Banking, Finance and Accounting
Yerevan, Armenia
30/09/2024
Responsibilities
- Develop and implement operational strategies and initiatives aligned with the Company's overall business objectives
- identify opportunities for operational improvements and implement changes to enhance productivity and profitability
- assess and optimize business processes and workflows to improve efficiency and effectiveness
- ensure that operational activities are aligned with customer needs and expectations
- develop strategies to enhance customer satisfaction and retention
- build and maintain relationships with key stakeholders, including customers, suppliers, and partners
- establish key performance indicators (KPIs) to track operational performance
- develop and manage the operational budget, ensuring cost control and resource optimization
- implement best practices and innovative solutions to drive operational excellence, ensure effective communication and collaboration across departments
- regularly review and report on operational performance to the CEO and board of directors
Required Qualifications
- bachelor's degree in Business Administration, Management, or a related field (Master's degree or MBA is preferred)
- extensive experience in senior management roles, including prior experience as a COO or in a similar executive position
- experience in developing and implementing business strategies, with a strong understanding of business operations and financial management
- in-depth knowledge of operational processes, efficiency improvements, and best practices
- strong analytical and problem-solving skills to address complex operational challenges
- proven ability to lead and manage teams, with strong interpersonal and communication skills
- ability to navigate and lead through change, with a focus on continuous improvement and innovation
- commitment to ongoing professional development and learning
- excellent command of Russian and English
Application Procedures
Please send your CV to
cv@evoca.am by indicating "Chief Operational Officer (COO)" in the subject line of the e-mail.
Please mention in your application that you have learned about this position from MyJob.am