Account Manager (English and Spanish languages)

SoftConstruct

- Build and maintain strong, long-lasting partner relationships - Be a connecting point between partners and internal teams - Work with partners on optimizing return on investment across gaming products - Collect, verify and rank partners' non-technical and technical requirements for new product features and functions - Understand the objectives and the logic of each request, report the case to the appropriate internal team - Handle additional tasks delegated from the upper management - Collaborate with Key account managers to identify and grow opportunities within the market, and handle the weekly/monthly planning in a timely manner - Do daily/weekly analytics of the partners' business state based on the platform reports, identify areas of improvement, offer solutions - Fluently master all the BC tools, games and features to be able to train the partner and give clear, accurate and detailed information on each of them - Present new product upgrades, functionalities and to make sure the partner understands them - Manage in an efficient and timely manner all operational issues that impact on the smooth delivery of the service to partner - Constantly monitor the websites, reveal the weaknesses, and send report to partner on the improvements and modifications that can be conducted, and will be more beneficial - Generate new ideas on the development of the platform and products - Periodically get acknowledge with the Gambling industry news, research the competitors - Work is from 3 pm to 12 am

- Excellent knowledge of the English, Russian and Armenian languages - Knowledge of any other foreign language will be considered as an advantage - Bachelor's degree in Communication, Literature, Business Administration or any related field - At least 2 years of experience working in sales, customer support, or client relationship management role - Proven record of accomplishment of managing and growing client accounts. - Excellent verbal and written communication skills - Ability to proactively resolve client challenges and ensure high satisfaction levels. - Basic knowledge in CRM tools and Microsoft Office is preferred - Good problem solving skills - Good organizational and time management skills - Data driven and customer service oriented person

Apply here https://peopleforce.softconstruct.com/careers/v/1663-account-manager-english-language Please mention in your application that you have learned about this position from MyJob.am