Billing Operations Analyst

SADA Global Delivery Center

- Preparing, issuing, and sending invoices - Reviewing invoices to ensure billing accuracy - Reviewing sales order reports to ensure the billing of all sales orders - Reconciling invoices with balance sheet reports and resolving any discrepancies - Receiving and processing customer payments through NetSuite - Communicating with our external customers and internal departments, resolving issues, and providing clarifications - Working closely with SalesOps, Sales, Accounting and Project Management Teams to resolve customer questions or invoice issues - Maintaining accurate records about the customer payment status - Investigating customer payment and billing issues as directed by Revenue Operations team - Preparing reports and meeting billing deadlines - Assisting with month-end close responsibilities related to billing This role is best suited for someone who is cool under pressure, highly organized, process-driven, and a critical thinker.

Required Qualifications: - BA/BS degree or equivalent degree in Finance, Accounting, Business, Economics, Statistics or related quantitative field - 3-5 years of experience - Proficient understanding of basic accounting theory (e.g. Accounts Receivable & Revenue) - Intermediate to advanced level excel and established experience with vlookup, pivot tables, IF/IS formulas - Highly organized with excellent attention to detail - Energetic, personable, and comfortable working under tight deadlines - Independent and self-motivated, yet willing to work within a team environment - Not afraid to work fast and ask lots of questions - Ability to multitask - Excellent communication skills (written and verbal) - English language proficiency Useful Qualifications: - Master’s degree preferred - Accounting experience - Netsuite Experience - High computer application literacy including ERP systems - Ability to learn multiple customer portals - Understanding of sales tax procedures

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