Info Desk Coordinator

TUMO Center for Creative Technologies

- Monitor and ensure discipline in the waiting room, hall, and front desk surrounding areas - Greet and welcome TUMO students, parents, and guests in a positive and professional manner - Convey a positive and professional image to students, parents, and guests - Provide TUMO students, parents, and guests with necessary information - Provide technical assistance to TUMO students and employees based on the approved procedure - Supervise student and guest check-ins and check-outs - Create weekly reports, summarize comments and proposals, and submit them to the immediate supervisor - Make outgoing calls to students and parents when necessary - Identify and report any IT, technical, content, or other issues to the appropriate department while keeping the direct manager informed

- Bachelor’s degree in a relevant field is preferred - Strong communication and interpersonal skills - Customer service experience is an advantage - Ability to manage multiple tasks and prioritize efficiently - Attention to detail and strong organizational skills - Proficiency in Microsoft Office and other relevant software - English proficiency

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