Customer Support Agent (Japanese Language)

SoftConstruct

- Respond promptly and professionally to customer queries via live chat, email, and phone calls - Resolve customer complaints and escalate complex issues to the appropriate departments - Provide detailed information about websites, procedures and requests - Translate database information about registered bets - Maintain accurate records of customer interactions and transactions - Contribute to the continuous improvement of customer support processes and user experience

- Excellent knowledge of Japanese language both written and spoken - Excellent knowledge of any other foreign language is an advantage - Experience in the field is an advantage - Excellent communication, problem-solving, and negotiation skills - Ability to work under strict deadlines and pressure - Ability to work as a part of a team - Ability to be patient and understanding - Ability to work in shifts and on-site

Apply here https://peopleforce.softconstruct.com/careers/v/1607-customer-support-agent-japanese-language Please mention in your application that you have learned about this position from MyJob.am