CRM Incident Specialist (Mixed Shifts) / VBET

SoftConstruct

- Analyze customer data per client to identify key metrics - Respond to customer bonus requests - Respond to problematic user cases - Collaborate with regional, risk management and customer support teams to align CRM strategies with business objectives - Ensure that all customer journeys are executed properly - Be informed about running promotions and offers of all regions

- Bachelor's degree or equivalent experience in Marketing/Economics or a related field - Proficiency in Armenian and English, knowledge of other languages are an advantage - Working proficiency with Microsoft Excel - Ability to work in a fast-paced environment - Ability to work in a team and independently, collaborate and meet deadlines - Strong communication and analytical skills - Strong arithmetic skills will be considered as an advantage

Apply here https://peopleforce.softconstruct.com/careers/v/1259-crm-incident-specialist-vbet Please mention in your application that you have learned about this position from MyJob.am