Senior CRM Specialist

Zigzag

- Senior CRM Specialist Lead the design, setup, and implementation of the CRM system, ensuring it meets the business’s needs - Develop and implement CRM strategies to optimize customer engagement, acquisition, and retention - Oversee the customization of the CRM system, including workflows, automation, and integrations with other tools

- Bachelor’s degree in Marketing, Business Administration, Information Technology, or a related field - 3+ years of experience in CRM management, with a proven track record of setting up and optimizing CRM systems - Strong understanding of CRM platforms (e.g., Salesforce, HubSpot, Zoho, etc.) and their configuration - Proficiency in data analysis and reporting tools (e.g., Excel, Power BI). • Experience in developing CRM strategies and implementing customer journeys - Excellent communication, and project management skills - Strong problem-solving abilities with a strategic mindset - Ability to work collaboratively in a cross-functional team environment

Apply here Interested candidates are encouraged to submit a CV to the hr@zigzag.am email, mentioning "Senior CRM Specialist" in the subject Please mention in your application that you have learned about this position from MyJob.am