Call Center Officer

Byblos Bank Armenia CJSC

- Provide customer support over the phone - Identify the needs of current and potential clients and advise them accordingly - Introduce client to the relevant services of the bank clearly and in detail - Promote the sales of Bank services and product - Have a good knowledge of terms of each product - Have a good knowledge of all banking operations - Regulate customer account queries - Other duties and responsibilities as assigned

- Technical or Bachelor degree in accounting or finance - Relevant experience is a plus - Excellent knowledge of Armenian, English and Russian - Good communication and negotiation skills - Sales skills - Teamwork skills - Ability to identify, anticipate and respond effectively to customer requirements - Ability to understand banking operations, related policies and procedures - Ability to understand and present each type of product terms - Knowledge of AS-Bank

Apply here https://ats.hirebee.ai/en/jobs/call-center-officer-12/apply?source_id=staff Please mention in your application that you have learned about this position from MyJob.am