Business Analyst / UX Researcher
Company
Ucraft
Category
Job Address
Application Deadline
IT
Yerevan, Armenia
20/11/2024
Responsibilities
- Identify key touchpoints of the users that should be targeted for research
- Design and conduct UX research, including surveys, interviews, and usability testing to evaluate the entire user journey, identifying pain points and opportunities for enhancement
- Analyze user experience and user flows to identify areas for improvement
- Collaborate with the Product team and UX team for prototype testing and other user experience analysis tasks
- Establish indicators to track the product and develop reporting formats for business purposes
- Define, monitor, and update key acquisition, engagement, retention, and monetization metrics
- Work with stakeholders (Product Team, Marketing Team, etc.) to meet their user experience research needs and report the results back to the stakeholders
- Prepare and deliver timely reports on product performance and UX research findings to stakeholders
- Follow up on the implementation of recommended changes based on research insights
- Develop research guidelines and templates for consistent use across the organization
Required Qualifications
- Proven experience in developing SaaS products
- At least three years of experience in business analysis, product management, or a similar role
- At least two years of experience with qualitative research-heavy projects
- Familiarity with product management strategies and methodologies
- Strong analytical skills and experience with data-driven decision-making
- Proficiency in qualitative and quantitative research methodologies (interviews, observations, surveys, etc.) and tools
- Excellent interpersonal communication skills
- Ability to translate business needs into research tasks and back.
- Ability to work collaboratively across departments and manage multiple tasks simultaneously
- Bachelor's degree in Business Management, Psychology, or a related field.
- Fluency in Armenian and English, both written and oral
- Keen interest in product design and development
Application Procedures
Apply here
https://jobs.ucraft.com/jobs/Careers/539651000010021060/UX-Researcher?source=CareerSite
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