Technical Support Specialist

Telcell

- Monitor the working process of the system, inform the relevant departments if problems are detected - Processing of incoming applications, and prioritization - Check/consider requests from partner operators in a short period of time - Organization and control of system failure and accident elimination works - Follow the process of solving problems presented by subscribers - Accident classification and analysis - Compile and submit reports to the head of department, upon request

- Higher education in IT or finance - Troubleshooting experience - Technical skills (computer knowledge, ability to quickly learn new programs) - Software knowledge of mobile devices - Fluent knowledge of Armenian and Russian, knowledge of English will be considered an advantage - Communication and teamwork skills - Negotiation and problem-solving skills - Punctuality and sense of responsibility - Ability to work in stressful situations and quickly orientate - Ability to make independent decisions.

Apply here https://ats.hirebee.ai/en/jobs/technical-support-specialist/apply?source_id=staff Please mention in your application that you have learned about this position from MyJob.am