Customer Care Representative

Company
ONEX LLC
Category
Job Address
Application Deadline
Sales & Marketing
Yerevan, Armenia
04/10/2024
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels: phone, e-mail, chat, social media, or in person - Acknowledging and resolving customer complaints - Identify and assess customers' needs to achieve satisfaction
Required Qualifications
- At least 1 year experience in Customer Care - Excellent knowledge of Armenian and Russian, both written and oral - Good knowledge of English. Both written and oral - Experience with online shopping - Ability to stay calm when customers are stressed or upset - Problem solving skills - Excellent communication and active listening skills - Fast-learner
Application Procedures
Apply here https://ats.hirebee.ai/en/jobs/customer-care-representative-40/apply?source_id=staff Please mention in your application that you have learned about this position from MyJob.am