Trade Analyst - Claims
Company
TELUS Agriculture & Consumer Goods
Category
Job Address
Application Deadline
IT
Yerevan, Armenia
12/12/2024
Responsibilities
- Create claims, input required fields, attach backup, balance to the backup received, and choose a contract that best matches the claim backup coming in
- Update daily stats on manual and eclaim counts and dates, moving claims from evaluation to complete and updating all records
- Ensure proper coverage for all accounts assigned, keeping the dates in sync, list bad mappings, communicating any questions with the Account Manager and/or Director of Client Services
- Reach out and resolve customer claims, work missing back up reports
- Manage mailbox, and monitor VIP customers to ensure they are processed as priority
- Use Excel daily to manage different aspects of the role
- Work on brand new accounts once started and work closely with the Account Manager to get the manual created for other team members
Required Qualifications
- Very good knowledge of the English language
- Fully computer literate
- Advanced Excel skills, including the ability to create pivot tables and properly sum data
- Excellent communication skills
- Ability to complete work accurately
- Excellent time management skills
Application Procedures
Apply here
https://www.telus.com/agcg/careers/positions/c776635037c9-trade-analyst-claims
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