Customer Care Specialist

PowerFull Armenia

- Provide detailed information about the company’s services and procedures - Manage inbound and/or outbound customer calls - Respond to customer comments and queries via email and chat - Monitor, track, and report on feedback and online reviews - Regularly provide feedback regarding the PowerFull App - Complete other tasks assigned by the stakeholders

- Excellent written and verbal communication skills in Armenian, Russian, and English - Excellent time management skills - Ability to multi-task and prioritize work - Attention to detail and problem-solving skills - Ability to de-escalate situations with solution-oriented negotiation - Strong sense of ownership, a can-do attitude, and detail-orientation - Commitment to continuous learning and developing knowledge and skills - Proficiency in MS Office and Google Products

Interested candidates are welcome to send their CV to careers@powerfull.am, indicating the position of "Customer Care Specialist" in the subject line of the email. We want to thank all applicants for their interest, however, only shortlisted candidates will be contacted. Please mention in your application that you have learned about this position from MyJob.am

Salary: 200000 AMD - 250000 AMD Net a month