Customer care specialist

UNICOMP CJSC

- Register technical equipment and manage their repair process - Register cases in internal CRM program - Manage inbound and/or outbound customer calls - Respond to customer queries via email and chat - Provide detailed information about company’s services and procedures - Work closely with other departments

- Higher education, technical education is a plus - At least 1 year of working experience in a similar position - High level of computer literacy (MS Windows, Office suite, etc.) - Good knowledge of Armenian, English and Russian - Excellent communication and negotiation skills - Flexibility and ability to handle multiple tasks - High sense of responsibility, punctuality, accuracy and attention to details - Ability to work effectively with the team - Commitment to continuous learning and developing knowledge and skills

You can send your CV to the email irina.margaryan@unicomp.am Please mention in your application that you have learned about this position from MyJob.am