Front Desk Agent

Nova Hotel Yerevan

Nova Hotel Yerevan is looking for an experienced and enthusiastic person for the position of Receptionist. - Carry out all operations concerning guest arrival and departure in compliance with internal procedures - Inform guests about the formalities, any special conditions relating to their stay and the services available - Ensure that all guest documentation is up-to-date and available - Develop high quality relationships with guests, from the moment they arrive and throughout their stay in order to foster loyalty - Pass the information to other departments as necessary and to the other members of the department - Ensures that the workplace remains clean and tidy - Perform working responsibilities according to the approved shift schedule

- Higher education in the relevant field - Work experience - Thorough knowledge of customer service - Proficiency in English Russian and Armenian languages, both oral and written - Excellent communication skills

Qualified and interested individuals are kindly requested to send their CVs to:guests@novahotel.am mentioning the title of the position ("Front Desk Agent") in the subject line of the letter. Please mention in your application that you have learned about this position from MyJob.am