Concierge

The Alexander Yerevan Hotel

- Serve as a key point of contact for guests, dealing efficiently with enquiries - Provide information, advice, and reservation services on a wide variety of guest inquiries, including city tours, theater tickets, restaurants, doctors, and flight reservations - Process and deliver messages for the Guests and the hotel - Delivery and safe storage of luggage - Maintain current knowledge of all hotel services as well as daily VIP Guest, VIP Guest requests, and special events - Ensure orderliness and safety guidelines around the lobby and front door areas - Connect and communicate with local businesses and tourist organizations - Perform other job-related duties as assigned

- Previous concierge experience in the hotel, leisure, and/or retail sector, preferred - Calm, efficient, and organized demeanor - Excellent personal presentation - Strong communication skills - A passion for delivering exceptional levels of Guest service - Excellent knowledge of Armenian, Russian and English languages

All interested and qualified candidates are welcome to send their CVs to anna.arzumanyan@thealexanderyerevan.com by mentioning “Concierge” in subject line. Please mention in your application that you have learned about this position from MyJob.am